At UClean Select Bilaspur, accessible from ucleanselectbilaspur.in, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, including communication through WhatsApp.
1. Information We Collect
We may collect and process the following personal data:
Your name, phone number, and address when you book a service
WhatsApp contact information when you chat or submit a booking
Optional information you provide like email address or service preferences
2. How We Use Your Information
We use the data we collect to:
Process your laundry or dry cleaning service bookings
Schedule pickups and deliveries
Send order confirmations, service updates, and promotional offers via WhatsApp, SMS, or call
Improve our service quality and customer experience
We do not sell or rent your personal data to third parties.
3. WhatsApp Communication
By contacting us on WhatsApp or submitting your number, you consent to receive:
Order confirmations
Pickup/delivery updates
Service reminders and offers
You can opt out of promotional messages anytime by replying with βSTOPβ.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data. Our platform and third-party integrations follow industry standards to ensure your information remains secure.
5. Cookies and Analytics
We may use cookies or analytics tools (like Google Analytics) to understand user behavior and improve our website. This data is anonymous and not linked to any personal information.
6. Third-Party Service Providers
We may use trusted service providers (e.g., WhatsApp API partners, payment gateways) to deliver our services. These partners comply with data protection standards and only process your information as necessary to perform their duties.
7. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw your consent at any time by contacting us
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: