Privacy Policy for UClean Select Bilaspur

At UClean Select Bilaspur, accessible from ucleanselectbilaspur.in, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, including communication through WhatsApp.

1. Information We Collect

We may collect and process the following personal data:

  • Your name, phone number, and address when you book a service

  • WhatsApp contact information when you chat or submit a booking

  • Optional information you provide like email address or service preferences

2. How We Use Your Information

We use the data we collect to:

  • Process your laundry or dry cleaning service bookings

  • Schedule pickups and deliveries

  • Send order confirmations, service updates, and promotional offers via WhatsApp, SMS, or call

  • Improve our service quality and customer experience

We do not sell or rent your personal data to third parties.

3. WhatsApp Communication

By contacting us on WhatsApp or submitting your number, you consent to receive:

  • Order confirmations

  • Pickup/delivery updates

  • Service reminders and offers

You can opt out of promotional messages anytime by replying with β€œSTOP”.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data. Our platform and third-party integrations follow industry standards to ensure your information remains secure.

5. Cookies and Analytics

We may use cookies or analytics tools (like Google Analytics) to understand user behavior and improve our website. This data is anonymous and not linked to any personal information.

6. Third-Party Service Providers

We may use trusted service providers (e.g., WhatsApp API partners, payment gateways) to deliver our services. These partners comply with data protection standards and only process your information as necessary to perform their duties.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw your consent at any time by contacting us

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

UClean Select Bilaspur
πŸ“ Bajpai Tower, Idgah Road, Masanganj,, Bilaspur, Chhattisgarh 495001
πŸ“ž +91 92014 48933
πŸ’¬ WhatsApp Chat